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Wellsess Marketplace

Shipping & Delivery

What to check before placing an order and where to find delivery updates.

Delivery availability and charges

Delivery options depend on the products, seller and destination. Enter your delivery details and review the shipping charge, currency and final order total at checkout before paying. Do not assume that every product can be delivered to every location.

Delivery timelines

Orders are processed and dispatched within 1–3 business days. Delivery within India usually takes 3–7 business days after dispatch, depending on the destination.

Dispatch and delivery

Products from different sellers may be dispatched separately. Use the delivery information shown for your purchase; dispatch and arrival may be affected by stock availability, courier coverage, holidays or other delivery disruptions.

Address and order updates

Check your recipient name, phone number, postal code and full address before confirming your purchase. View available order updates in your account. An address saved after placing an order does not automatically change that order.

Delivery problems

If a parcel is missing, damaged or contains an incorrect item, keep the packaging and any delivery records. Record the issue with photos where possible and follow the guidance on our Contact Us and Returns & Refunds pages.