Using the marketplace
Use Wellsess for lawful shopping and provide accurate account, contact and delivery information. Keep your sign-in details secure. Do not misuse accounts, submit fraudulent orders or reviews, interfere with the website or upload harmful content.
Products and sellers
Wellsess is a marketplace with products offered by different sellers. Review the seller, product specifications, variant, quantity and applicable conditions before ordering. Images are for product presentation; refer to the listed specifications and packaging information when choosing a product.
Prices, payments and orders
Review the currency, item prices, discounts, shipping charges and total shown at checkout. Payment options depend on checkout availability. A payment attempt or pending transaction does not by itself confirm fulfilment; check the order and payment status. Availability or pricing issues may require an order to be reviewed before fulfilment.
Delivery, cancellations and returns
Read our Shipping & Delivery and Returns & Refunds pages along with product-specific conditions. Keep order confirmations and payment references for questions about a purchase.
Health and product information
Product information is provided to help you shop and does not provide a diagnosis or personalised medical advice. Follow labels, warnings and usage instructions. Consult a qualified healthcare professional about suitability, allergies, interactions or an existing medical condition.
Privacy and updates
Our Privacy Policy explains how information is handled. Marketplace pages may be updated as services change. These terms do not exclude rights available under applicable consumer law. For questions, visit Contact Us.